Frequently Asked Questions (FAQs)

We proudly serve clients across almost all parts of the country. While our primary workshop and design team are based in Lusaka, our commitment to national service is a core part of the Wood Craft Furniture & Interior promise. We have successfully supplied and installed custom furniture, inbuilt wardrobes, and fit-outs for residential and commercial clients in numerous provinces. When you request a quote, we factor in all necessary logistics to ensure timely and reliable delivery, no matter your location in Zambia.

Answer: Our 100% Customization Guarantee means you are not limited by pre-existing catalogues or standard sizing. We specialize in producing furniture designed precisely to your unique specifications, budget, and space. This includes:

Bespoke Designs: If you have an image or concept for a unique sofa, desk, or TV unit, we build it.
Perfect Fit: Ideal for tricky spaces like complex kitchen layouts or seamless inbuilt wardrobes.
Material Selection: You choose the specific wood, fabric, leather, and finish required to match your interior vision.

You work directly with our young, creative team to ensure your unique vision is brought to life with elegance and quality.

We are a comprehensive interior solutions provider, not just a manufacturer. Our services cover three core categories:

Manufacturing: Custom furniture, inbuilt wardrobes, and kitchen units.
Restoration & Upholstery: Full sofa redesigning, sofa deep washing and dry cleaning, pure leather colour change, and vehicle seat upholstery.
Installation & Fit-Outs: This includes the installation of Rhino PVC ceilings, wood doors, office partitioning, and managing full commercial fit-outs for hotels and restaurants.

We aim to be your single, trusted source for all matters of interior elegance and quality.

Reliability and transparency are central to our operation. Wood Craft Furniture & Interior operates as Wood Craft Masters Enterprise Limited, and we ensure full compliance with Zambian law.

Official Registration: We are a legally incorporated company in Zambia (since 2019).
Tax Compliance: We hold a valid General Tax Clearance Certificate from the Zambia Revenue Authority (ZRA). This ensures we are free to conduct business ethically and transparently.

When you work with us, you are partnering with an established, compliant, and experienced entity (5+ years in operation) trusted by numerous reputable commercial clients across the country.

The process is simple and begins with your request:

Contact Us: Reach out via phone (+260 977994319) or email (order@woodcraftzambia.com).
Provide Details: If requesting a quote, provide basic information about your project (dimensions, material preference, or service type like 'sofa deep cleaning'). If you have drawings or images, please attach them.
Consultation & Estimate: Our team will review your request. For custom design work, we may schedule a brief consultation. For standard services, we will send a detailed, no-obligation estimate within 1 business day.
Confirmation: Once the estimate is approved, we finalize materials, set the schedule, and begin crafting or servicing your item.